Start the journey of increased productivity and superior customer experience with conversational processes automation.
The first users of the Spixii platform were insurers looking for expert solutions covering the insurance value chain end-to-end. Built on the Spixii Conversational Process Automation (CPA) platform, conversational processes can be crafted through the Conversation Builder, connected to core insurance systems through the Function Manager, displayed and customised through Expert Chatbots and analysed through the Insights Hub.
Increase revenue and customer satisfaction by offering the most comprehensive, flexible and personal customer journey for non-advised yet guided insurance sales
Bring in conversational process automation by providing your customers with self-serve capabilities from renewals, mid-term adjustments and premium collection
Award-winning solution, Spixii Claim provide an immediate response to your customers 24/7/365, straight-through processing capabilities and ability for your processes to absorb surges
Improve your processes with structured data and business insights. With robust data and governance, Spixii CPA Platform is agile and can be deployed in days
Increase the top line by automating high-value processes for marketing & sales while reducing the bottom line by automating your policy administration and claims processes
Delight your customers with simple and meaningful conversations with your brand, capture their feedback and act on it so that they will become more loyal to your services
Spixii Insights Hub will help you identify the critical areas of the sales process through chatbot conversations drop analysis and iterate in short time to maximise conversion and efficiency.
Integrated into insurance policy platforms and CRM via the Function Manager, your conversational processes automatically execute the policy changes your policyholders request through engaging and intuitive chatbot conversations.
From the first notification of loss (FNOL) to straight-through processing of claims, your conversational claim process is designed to be always here for your customer and not let down your claims resolution processes in case of surges.
After creating your business account on the Spixii platform, you can build your conversational process in autonomy or with the help of your one-off professional services
Spixii platform is secure and possesses unique feature to help review and approval for compliance and IT departments
The analytics generated by the conversations from your customers are accessible in the reporting dashboard and can be sent by emails automatically on a daily basis
From core systems to RPA, Spixii partners with the leading technology providers to offer end-to-end digital solutions.
Spixii partnered with Appian to offer insurers an embedded solution that enables straight-through-processing (STP) and no-touch claims automation for P&C, Health and Life insurance.
Socotra provides open APIs, a product-agnostic data model, and out-of-the-box capabilities to manage the entire policy lifecycle, making insurance innovation faster, easier, and more affordable.
Blue Prism develops leading Robotic Process Automation software to provide businesses with a more agile virtual workforce. Spixii complements it through the automation of conversations.