Provide a simple chatbot, which covers just the sales process
Use 'black box' artificial intelligence, with no shareable understanding of the way it works
Sell solutions without maintenance or ongoing support
Provide chatbot technology, capable of automating every step of your digital customer journey
Use AI planning algorithms to segment your customers, using this and behavioural economics to personalise the conversation
Provide you with ongoing support and consulting on user experience and more
Customers can message your chatbot just like they would text a friend or family member. Applying this personal and intuitive approach builds trust and enhances customer loyalty.
Access all your customer insights and download them from the Data Analytics dashboard. Use the AI planning algorithms to segment your customers into different groups, and personalise conversations based on which questions are most effective.
We work closely with you to design a chatbot that asks a series of simple questions. If they're easy to understand, they're much more likely to lead to conversion. If you need to use an industry-specific term, your customer can ask to learn more.
Protecting your customer's data is of paramount importance. To ensure bank-level security, analytics and scalability, we:
Use SPIXII to interact with your customers across the below channels and more. We also create customisable i-frames for your company website, on both desktop and mobile.