Understanding Expert Systems

4 min read

How to unlock self-service through Conversational Process Automation

8 min read

Customer-first: Exploring the Self-serve technology landscape

5 min read

Capturing Conversations: How to overcome the Insurance Industry’s main challenges

6 min read

The 3 key features any safe insurtech must have

3 min read

3 ways to increase customer engagement in financial services

3 min read

How to address insurance’s decreasing customer satisfaction

5 min read

Onboarding affinity partners with the best-in-class experience

4 min read

The destiny of call centres and the future of customer service

6 min read

How Conversational Process Automation is evolving webform transactional processes

5 min read

How insurers can meet the needs of vulnerable customers with Conversational Process Automation and 24/7 chatbots

6 min read

2024 White Paper

Discover how to deliver expert customer service immediately, consistently and around the clock.

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Discover Conversational Process Automation

CPA allows end-to-end processing through chatbots and leverages advanced analytics to continuously improve both the underlying process and the conversation with the end-user.

Recent Posts

Understanding Expert Systems

4 min read This blog reviews the first principles and definitions of the components constituting Expert Systems. Expert Systems Part of Reactive AI, E...

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Our commitments to sustainability

4 min read Recently, we decided to formalise our commitments to sustainability by joining the memberships of leading programs providing structures and...

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The power of Reactive AI

4 min read Albeit the older form of AI, Reactive AI is one of the four categories of AI and is often considered the most useful for businesses because...

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The most important factors consumers consider when contacting businesses

6 min read In this blog, we will dive into the most important factors consumers consider when contacting businesses. The factors listed below are the ...

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