Expertise Available via 24/7 Self-Service

6 min read

How to address new FCA pricing practices

3 min read

How to address insurance’s decreasing customer satisfaction

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Onboarding affinity partners with the best-in-class experience

4 min read

The destiny of call centres and the future of customer service

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How Conversational Process Automation is evolving webform transactional processes

5 min read

How to perform an efficient Business Process Review (BPR)

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The Three Main Data Challenges in the Insurance Industry

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How to minimise customer service operations costs with lean business principles

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Safeguarding the future by increasing business resilience

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How insurers can meet the needs of vulnerable customers with Conversational Process Automation and 24/7 chatbots

6 min read

2024 White Paper

Discover how to deliver expert customer service immediately, consistently and around the clock.

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Discover Conversational Process Automation

CPA allows end-to-end processing through chatbots and leverages advanced analytics to continuously improve both the underlying process and the conversation with the end-user.

Recent Posts

Expertise Available via 24/7 Self-Service

6 min read In the realm of customer support, high-value queries require more than just basic responses—they demand accuracy, speed, and domain-specifi...

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Why Experts Are Essential for Handling High-Value Customer Queries in Healthcare?

5 min read In the world of healthcare, some customer queries are far more than routine questions—they’re high-value queries that demand precision, spe...

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Understanding Expert Systems

4 min read This blog reviews the first principles and definitions of the components constituting Expert Systems. Expert Systems Part of Reactive AI, E...

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Our commitments to sustainability

4 min read Recently, we decided to formalise our commitments to sustainability by joining the memberships of leading programs providing structures and...

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