Expertise Available via 24/7 Self-Service

6 min read

What did we learn from going through the new ISO 27001:2022 certification?

5 min read

Empowering intermediaries with conversational process automation

3 min read

Access to your own SQL database

2 min read

Why self-serve improves the customer experience

8 min read

How to unlock self-service through Conversational Process Automation

8 min read

Customer-first: Exploring the Self-serve technology landscape

5 min read

Capturing Conversations: How to overcome the Insurance Industry’s main challenges

6 min read

The 3 key features any safe insurtech must have

3 min read

3 ways to increase customer engagement in financial services

3 min read

Setting the new benchmark for digital customer experience in claims beyond the FNOL

13 min read

2024 White Paper

Discover how to deliver expert customer service immediately, consistently and around the clock.

Illustration of robot with light beam

Discover Conversational Process Automation

CPA allows end-to-end processing through chatbots and leverages advanced analytics to continuously improve both the underlying process and the conversation with the end-user.

Recent Posts

Expertise Available via 24/7 Self-Service

6 min read In the realm of customer support, high-value queries require more than just basic responses—they demand accuracy, speed, and domain-specifi...

Read more

Why Experts Are Essential for Handling High-Value Customer Queries in Healthcare?

5 min read In the world of healthcare, some customer queries are far more than routine questions—they’re high-value queries that demand precision, spe...

Read more

Understanding Expert Systems

4 min read This blog reviews the first principles and definitions of the components constituting Expert Systems. Expert Systems Part of Reactive AI, E...

Read more

Our commitments to sustainability

4 min read Recently, we decided to formalise our commitments to sustainability by joining the memberships of leading programs providing structures and...

Read more