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Empowering people with self-service

For high-value services, some individuals are reluctant to call or send an email simply because the task is daunting. They don't want answers, they want to move forward, they need immediate outcomes. They might also don't know how to phrase their needs.

Self-service solves this problem, translating business processes into intuitive conversations delivered by 24/7 expert chatbots.
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Our vision

We believe in a world where people can easily contact businesses and get immediate results for their high-value queries.

For regulated businesses, it means self-service solutions that are as reliable as their accountable experts.

Using our platform, business processes and user journeys are configured as a single entity through a graphical interface. Their execution is powered by expert systems, ensuring 100% accuracy and repeatability.

A must for compliance teams.

Why Spixii
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Transparent by Design

No black-box AI. Every interaction is structured and auditable, supporting compliance and risk.

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24/7 Expert-Level Service

Deliver consistent, high-quality responses at scale, without increasing operational overhead.

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Actionable Insights

Understand how processes perform, where friction occurs, and how to improve safely over time.

Leadership Team

Spixii is led by experts in insurance, data science, and enterprise technology, combining domain knowledge with technical excellence.

Renaud Million

CHIEF EXECUTIVE OFFICER

Renaud Million has worked in the insurance industry since 2010 and co-founded Spixii in 2016. Prior to Spixii, Renaud worked as an actuarial consultant at EY in London, advising large insurance companies. It gave him a unique understanding of insurance processes, their frictions and the regulatory importance in their execution. Renaud holds a master's in Operational Research & Management Sciences at Lancaster University and a master's in engineering from Arts et Métiers ParisTech. Renaud was named Young actuarial professional of the year 2017 by Insurance ERM.

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Alberto Pasqualotto

CHIEF TECHNOLOGY OFFICER

Alberto Pasqualotto brings a deep experience in machine learning, high-performance computing for large scalable applications, advanced information security and database architecture, as well as a passion for compliance and data protection. Prior to co-founding Spixii in 2016, Alberto worked as a tech consultant for Italian and Swiss banks and founded other companies. Alberto is an Oracle database expert and holds a BSc and MSc with distinction in Computer Science from the University of Milano.

Our story
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Identifying the Gap

We recognised that high-value regulated processes are mainly served by traditional channels, leaving customers waiting,  confused and underserved. A huge missed opportunity for businesses.

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Structuring Complexity

We developed a platform that maps regulated processes into guided, conversational workflows, delivering 100% accurate outcomes via self-service. We observe ROIs of 4x vs traditional channels and outcomes delivered 20 times faster.

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Scaling with Confidence

We expanded the approach across the value chain of regulated businesses to reduce waiting times, improve service quality and repeatability, and enable compliant automation at scale.

Our partners

PwC is one of the world’s largest professional services companies. Spixii and PwC have entered into a partnership to jointly explore and develop insurance business opportunities.

Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini has recognised the maturity of the Spixii’s organisation and its ability to collaborate with large corporate entities. 

Spixii is Advanced Technology Partner of AWS. The use of AWS allows Spixii to meet the client's high-quality requirements by providing secure cloud services platform.

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Start the conversation

Discuss your business needs with us and let's share experiences.

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What is Spixii?
Spixii is a Conversational Process Automation platform enabling regulated businesses to offer 24/7 self-service, 100% compliant. Focused on high-value processes that can't be automated using web forms or GenAI, Spixii bridges this gap with a unique platform designed with an expert systems approach. Spixii is recognised by Gartner and Forrester and is certified ISO 27 001:2022 for information security and management.
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